Terms of Service

Last updated: October 28, 2025

Introduction

These Terms of Service ("Terms") govern your use of the Mysuru Tours website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

Services Description

Mysuru Tours provides tourism and travel services including but not limited to:

  • Hotel and accommodation bookings
  • Tour packages and activities
  • Travel planning and consultation
  • Transportation services
  • Cultural and heritage experiences

User Accounts and Registration

When you create an account with us, you must provide accurate and complete information. You are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information is up to date

Booking and Reservations

All bookings are subject to availability and confirmation. By making a booking, you:

  • Confirm that all information provided is accurate
  • Agree to pay the specified amount for services
  • Accept our cancellation and refund policies
  • Understand that prices may be subject to change
  • Agree to comply with local laws and regulations

Payment Terms

Payment terms and conditions:

  • Full payment may be required at the time of booking
  • We accept major credit cards and digital payment methods
  • Prices are quoted in Indian Rupees (INR) unless otherwise stated
  • Additional taxes and fees may apply
  • Payment processing is handled by secure third-party providers

Cancellation and Refunds

Cancellation policies vary by service type and provider. Generally:

  • Free cancellation up to 24 hours before the service date
  • Partial refunds may be available for cancellations within 24 hours
  • No refunds for same-day cancellations or no-shows
  • Force majeure events may result in full refunds
  • Refund processing may take 5-10 business days

User Conduct and Responsibilities

Users must not:

  • Use our services for illegal or unauthorized purposes
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious content
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users' enjoyment of our services

Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Mysuru Tours or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

Limitation of Liability

To the maximum extent permitted by law, Mysuru Tours shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

Indemnification

You agree to indemnify and hold harmless Mysuru Tours, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services or violation of these Terms.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection and use of your personal information.

Third-Party Services and Links

Our services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of such services is at your own risk.

Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, war, terrorism, or other unforeseeable events.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in Mysuru, Karnataka, India.

Changes to These Terms

We reserve the right to modify or replace these Terms at any time. We will notify users of any material changes by posting the new Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@mysurutrip.com

Phone: +91 ‭98454 48902‬

Address: Mysuru Palace Road, Mysuru, Karnataka 570001, India