Cancellation Policy

Introduction

At Mysuru Tours, we understand that travel plans can change due to various circumstances. This cancellation policy outlines the terms and conditions for cancelling or modifying your travel arrangements and enquiries with us.

Enquiry and Booking Process

Our services operate on an enquiry-based system:

• You submit an enquiry through our website or contact us directly
• We provide you with a custom quote based on your requirements
• All pricing is customized and subject to availability
• No upfront payment is required for initial enquiries
• Bookings are confirmed only after mutual agreement and advance payment

Cancellation Before Confirmation

If you need to cancel your enquiry or request before we provide a quote or before booking confirmation:

• No cancellation fees apply
• Simply inform us via email or phone
• We will close your enquiry file
• You can submit a new enquiry at any time

Cancellation After Confirmation

Once your booking is confirmed and advance payment is made, the following cancellation policy applies:

Modification Requests

We understand that you may need to modify your travel plans. Modification requests are subject to:

• Availability of alternative dates or services
• Price adjustments based on new requirements
• Service provider policies and availability
• Administrative fees may apply for major changes
• All modifications must be requested in writing

Force Majeure and Special Circumstances

In cases of force majeure or circumstances beyond anyone's control, we offer flexible options:

• Natural disasters or extreme weather conditions
• Government restrictions or travel bans
• Health emergencies or pandemics
• Political unrest or security concerns
• Transportation strikes or major disruptions

In such cases, we will work with you to reschedule your trip or provide a full refund, subject to service provider policies.

Refund Process

Non-Refundable Items

The following items are typically non-refundable:

• Administrative and processing fees
• Third-party service charges
• Special permits or licenses already obtained
• Customized services with non-cancellable commitments
• Gift cards or promotional vouchers

How to Cancel

To cancel your enquiry or booking, please contact us through one of these methods:

Contact Information

For questions about our cancellation policy or to request a cancellation: